Self Service Repair is intended for individuals with the knowledge and experience to repair electronic devices. If you are experienced with the complexities of repairing electronic devices, Self Service Repair provides you with access to genuine Apple parts, tools, and repair manuals to perform your own out-of-warranty repair. Follow these steps to perform a variety of out-of-warranty repairs for iPhone and Mac, such as display replacements.
Mac Book Pro Service Manual
A System Configuration step may be required at the end of your repair. System Configuration is a postrepair software tool that completes the repair for genuine Apple parts. The repair manual will indicate if System Configuration is required. You will need to contact the Self Service Repair Store support team to initiate System Configuration.
The new online store offers more than 200 individual parts and tools, enabling customers who are experienced with the complexities of repairing electronic devices to complete repairs on the iPhone 12 and iPhone 13 lineups and iPhone SE (3rd generation), such as the display, battery, and camera. Later this year the program will also include manuals, parts, and tools to perform repairs on Mac computers with Apple silicon.
To start the Self Service Repair process, a customer will first review the repair manual for the product they want to repair by visiting support.apple.com/self-service-repair. Then, they can visit the Apple Self Service Repair Store and order the necessary parts and tools.
Over the past three years, Apple has nearly doubled the number of service locations with access to genuine Apple parts, tools, and training, including more than 3,000 Independent Repair Providers. A global network of more than 5,000 Apple Authorized Service Providers supports more than 100,000 active technicians. As a result, in the US, eight out of 10 Apple customers are located within 20 minutes of an authorized service provider.
Apple provides fully-fledged repair manuals for all supported devices. You can download the repair manual for your device from the Apple Repair Manuals website. These official guides will tell you how to repair your device and detail the necessary tools and parts.
You can repair your MacBook with the help of the tools, parts, and repair manual from the Self Service Repair Store. The store also offers additional support you may need during repairs. For instance, some repairs may require System Configuration, a post-repair tool from Apple. You can get this tool by contacting the support team.
On Tuesday, Apple expanded its self-service repair program to M1-based MacBooks. Giving customers repair manuals and the ability to buy parts and buy or rent tools for M1 MacBook Airs and M1 MacBook Pros is a far cry from the Apple of yesteryear. After a few days of availability, the MacBook self-repair program shows welcome progress, but work is still needed before Apple is considered a true right-to-repair ally.
The past few days have seen numerous right-to-repair activists critique Apple's MacBook self-repair program. Perhaps most notable is a strongly worded blog from iFixit, which said the program "manages to make MacBooks seem less repairable." While iFixit found the MacBook Air repair manual to be "in-depth, mostly logical, and well worth an additional repairability point," it was less impressed with the MacBook Pro repair manuals.
iFixit focused heavily on Apple's approach to MacBook Pro battery replacements, citing the natural degradation of lithium batteries. Apple's 13, 14, and 16-inch 2021 MacBook Pro self-repair manuals say that to replace the battery, you need to remove far more than just the battery. The manuals instruct users to remove the entire top case, bottom case, battery management unit, flex cable, lid angle sensor, the trackpad and its flex cable, the vent/antenna module, the logic board, display hinge covers, the display, the laptop's audio board, fans, the MagSafe 3 board, as well as the USB-C boards and Touch ID board.
That requires you to read through most of the 160-plus-page manual, which warns that "the battery is part of the top case" and that you shouldn't try to separate the two. The manuals also note that the top case includes the BMU board, keyboard, keyboard flex cable, mic, and speakers, which are all "nonremoveable."
And a quick look at repair manuals for other PCs, such as Lenovo's ThinkPad X1 Carbon [PDF] or HP's Zbook Fury G8 have simpler, shorter battery replacement processes. Although, those designs differ from Apple's MacBook Pros.
iFixit's blog notes that Apple isn't the only company to group self-service battery replacement with other repairs. The screen-battery replacement kit for the Samsung Galaxy S21 is an example. But Apple's offense, iFixit argues, is worse.
iFixit's blog also lamented the mysterious disappearance of repair manuals for the 21.5-inch and 27-inch iMacs that Apple published in 2019. We reached out to Apple asking about its reasoning and will update this if we hear back. But there's hope that the manuals could return at some point (perhaps amended) as Apple continues expanding its self-service repair program.
I just purchased a Macbook Pro (15-inch, Mid 2012) last week and am hunting for a manual. It came with a little setup pamphlet and warnings brochure, both of which are available online as well. But is there a real user's manual--downloadable or hard copy--anywhere? DIsclosure: I love reading manuals!
Well, it went as captfred suggested, right to the pictured link. However, there is no Apple user manual for the MacBook Pro (15-inch Mid 2012)--only a couple of downloadable brochures. *** for me and the other buyers of this new, month-old model, I guess! ? My thanks to you both for reponding, anyway.
I am also looking for the same, I was just about to say "hold on, surely it is the operating system manual we want", I did a quick search in support for the mountain lion manual only to find there is none! Seems weird to me! I never had a back lit keyboard and it took me over an hour just to work out what the f5 and f6 buttons do. (dim the keyboard). As for the search on the apple web site ... grrr... - I can never find what I am looking for!
Well, I finally ended up buying the Total Mountain Lion Superguide from MacWorld. It's only $5 and pretty superficial. A search through the App Store reveals that there are a couple of other, larger Mountain Lion guides that will provide more in-depth coverage. The Dummies series is always good, in my experience; Bob LeVitus is great, too. But I still would like a manual for my expensive new MacBook Pro 15 (mid-2012) included in the package, or at least a downloadable pdf or ebook.
AFAIK, the 2012 models didn't come with a manual. You can download the late 2011 users manual which contains, basically, the same information as the 2012 (ports have changed - USB 3.0 instead of USB 2.0 but otherwise, it's prett much the same).
As per reader requests, direct links to official Apple Macintosh instruction manuals in PDF format -- hosted by Apple's own support site -- are provided below as well as on the specs page for each G3 and newer Mac.
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Description: Claims/authorizations for dates of service on or after October 1, 2015 must use the applicable ICD-10 diagnosis code that reflects the policy intent. References in this manual to ICD-9 diagnosis codes only apply to claims/authorizations with dates of service prior to October 1, 2015.
Description: Specialized behavioral health services (SBHS) are mental health services and substance use/addiction disorder services, specifically defined in the Medicaid State Plan and/or applicable waivers.
Description: EarlySteps provides services to families with infants and toddlers aged birth through two years who have a medical condition likely to result in a developmental delay, or who have developmental delays.
Description: Free-standing birthing centers (FSBCs) provide delivery services to eligible Medicaid recipients not requiring hospitalization and which the expected duration of services would not exceed 24 hours following an admission.
Apple announced Self Service Repair will be available tomorrow for MacBook Air and MacBook Pro notebooks with the M1 family of chips, providing repair manuals and genuine Apple parts and tools through the Apple Self Service Repair Store.
Over the past three years, Apple has nearly doubled the number of service locations with access to genuine Apple parts, tools, and training, including more than 3,500 Independent Repair Providers. A global network of more than 5,000 Apple Authorized Service Providers supports more than 100,000 active technicians.
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